Maintenance has completed

Status: Resolved
Impact: Degraded Performance (Partial)
Components: Web App → Email Library / Templates

This issue is resolved. Search, tag filtering, and pagination in the Emails tab are working normally again across all regions.

If you still see stale results, a single hard refresh (Cmd+Shift+R / Ctrl+Shift+R) will clear the cached page. If anything still looks off after that, contact our support team and we'll pick it up straight away.

Thank you again for your patience, and apologies fot any inconvenience caused.

Current Status: Resolved
We are pleased to confirm that the issues affecting our Email Builder have been resolved.

Please re-enable Email Collaboration if it was disabled, and please refresh your browser.
Instructions for Email Collaboration can be found here: https://help.contactmonkey.com/hc/en-us/articles/360059437492-Using-the-Real-Time-Email-Collaboration-Feature#how-to-enable-or-disable-email-collaboration-admin-only

Thank you for your patience, and apologies again for any inconvenience caused.

Current Status: Resolved

Following successful deployment and a period of close monitoring, we have confirmed The All Clear for the O365 Add-in issue in the US region. The loading issues have been fully resolved, and service has returned to normal levels. Thanks again for your patience, and apologies again for the inconvenience caused.